Buying and Reselling Major Retailer Customer Returns: What You Need to Know

If you run a small business specializing in buying wholesale merchandise to sell to the public via your online or bricks and mortar business, you’ll know how important it is to find a source of great quality merchandise at an affordable price.

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Of course, as you’re no doubt painfully aware, that’s not so easy nowadays with wholesale prices veering ever closer to retail prices. In today’s fiercely competitive retail environment, not being able to get a good price for the stock you buy could mean your business’s profit margins suffer as a result.

No small business fighting to maintain its place in today’s cutthroat retail world can afford for that to happen, so what to do? Well, as an increasing number of small businesses are realizing, the solution is to buy pallets of major retailer customer returns from a liquidator’s online liquidation marketplace.

What Is An Online Liquidation Marketplace?

Unlike a traditional wholesaler, a top-tier liquidator works directly in partnership with some of the country’s largest retail names such as Walmart, Lowe’s Hardware, Best Buy, Target and Amazon, providing these retailers with an online sales platform through which they can sell their unwanted customer returns through to businesses at vastly reduced prices.

Top-tier liquidators such as Direct Liquidation operate differently from their small-scale wholesaler and liquidator counterparts. Thanks to the relationships they build up with major retailers, they are held to much higher standards, meaning they need to be squeaky clean when selling big retailers’ merchandise to businesses to ensure the reputation of the major retailers is not damaged by bad practice.

That means you won’t find any nefarious practices going on when you’re buying merchandise wholesale from a top-tier liquidator. There’s no skimming the good stuff off a pallet to sell separately and then selling pallets of stock that’s pretty much garbage. There’s no altering of manifests to make pallets sound much more attractive than they actually are – a common problem when dealing with smaller scale operations. And there’s no selling of pallets that aren’t even in a liquidator’s possession yet; again, a common problem when dealing with smaller operations.

Instead, what you see described on a liquidator’s site is exactly what you’ll get. Any problems you may encounter or questions you might have been dealt with by a team of customer service liquidation experts who will bend over backward to make the buying and shipping process run as smoothly as possible.

When you buy wholesale from a Better Business Bureau-accredited top-tier liquidator, you’ll have the peace of mind of knowing you’re dealing with the best in the business who have reputations of their own to uphold – reputations they fiercely guard.

A Huge Range Of Top Quality Customer Returns

Fire up a top-tier liquidator’s site and you’ll be presented with a dazzling array of customer returns coming direct from big-name retailers. In Direct Liquidation’s case, that means merchandise coming from companies such as Walmart, Lowe’s Hardware, and Amazon.

You’ll find a huge range of customer returns in a variety of conditions from ‘as new’ to ‘tested not working’ on a liquidator’s site. Direct Liquidation has arranged the returns it handles on behalf of its major retailer partners into a number of handy categories so you can find the type of stock you’re looking for quickly and easily.

Direct Liquidation’s categories cover pretty much everything a business will ever need, from automotive parts and accessories, men’s, women’s and children’s fashion and fashion accessories, electronics such as wholesale laptops and food and drink, to outdoor and indoor lighting, sports equipment and huge a range of home improvement merchandise courtesy of Direct Liquidation’s relationship with Lowe’s – the second largest home improvement retailer in the United States.

You’ll find an amazing range of products on a top-tier liquidator’s site, and because the merchandise a liquidator has to offer comes from some of the biggest retailers in the United States, you won’t find the kinds of generic, poor-quality stock smaller scale operators have to offer. Instead, you’ll find big brand goods coming from manufacturers such as Black & Decker, Bosch, Sony, Apple, Microsoft, Google, LG, and Samsung.

And because these are goods the retailers wish to dispose of quickly to free up valuable warehouse space, you’ll find all these premier-quality branded goods being sold via liquidation auctions at prices you’ll struggle to find elsewhere.

Buying And Selling Major Retailer Customer Retails

As we have explained, top-tier liquidators are the place to go to get your hands on top-quality merchandise from some of the world’s leading manufacturers at knock-down prices.

Buying from a liquidator couldn’t be simpler. Each lot a liquidator offers goes under the hammer via live online auctions. Each auction is flag-posted well before time, so you can find the pallet of major retailer customer returns you want and then set up an email notification which will alert you when the pallet you’re interested in is about to go live.

Then it’s a simple matter of entering bids on the pallet of major retailer customer returns you desire and seeing if your top bid is successful. Don’t forget to set an upper limit and stick rigidly to it. You should calculate what profit you would reasonably expect to make on each pallet of returns you buy and work out from that how much you’re prepared to pay based on how much profit you expect to make.

Remember – don’t go ‘bidding crazy’ and exceed your upper spending limit when bidding during liquidation sales. There’s no need to go above your limit as new major retailer returns arrive on a liquidator’s marketplace daily, so there will always be something else to bid on very soon. Just be sure to keep your eye on a liquidator’s site on a regular basis and you’ll soon find something else worth bidding on.

Once you’ve bought a pallet or truckload of customer returns and shipped them to an address of your choice using your own courier or a liquidator’s own shipping service, it’s then just a matter of offering the goods you buy at a variety of attractive price points depending on each item’s condition. The prices you will be able to offer will be attractive to your customers because you’ve sourced the stock at such a low price, making it easier to offer customers bargain prices on top-quality merchandise, thus increasing the likelihood that they will buy from you again. Customer retention is one of the key pillars of maintaining a business’s profitability, and a liquidator can help you achieve this goal.

As we have explained, buying major retailer customer returns from a top-tier liquidator is a simple way of acquiring excellent-quality merchandise at prices that won’t break the bank. The price you pay when you buy wholesale from a liquidator will reflect the price you offer to your customers, and the savings you make on your purchases will ensure your business increases its profits. If you want to make money buying and selling major retailer customer returns, we suggest you head on over to a reputable online liquidation marketplace today. We’re confident you won’t be disappointed.

Direct Liquidation is a goTRG company.

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Henley Johnson

Henley currently works as a sales representative for Direct Liquidation, assisting businesses with product sourcing of liquidated merchandise from the largest retailers in the world. Whether you are looking for a pallet or a truckload Henley is here to help you grow your business.

View Henley’s Bio on YouTube.